Order Queries

Can I get a quality product from Shubham Bridal Wear?

As an international brand, we adhere to strict standards of quality and design. Each Shubham Bridal Wear product goes through a quality control process in 5 steps to ensure you get the most out of it.

I can’t place my order

We are sorry for the problem you have faced in the process of ordering. Don’t worry, you can contact us by any means stated below(our team will reach out to you ASAP):
Call us on +91-9996222009
Whatsapp us:+91-9996222009
Email Us At: sales@desibrigade.com
 

Can I order a sold-out dress?

For sold-out styles, if you have registered with us, add them to your wish list. Enter your email address so we can let you know if these styles are available. If not, contact our customer support team with the product SKU via email, phone, chat, or Whatsapp. We will review and let you know if and when we should receive these styles again. Or, if it can be tailored to you.

I want to reschedule delivery/collection, what do I have to do for that?

Stuck in traffic? Made an appointment? – We knew these things happen sometimes. If you wish to reschedule your purchase, please send an email to sales@desigrade.com with the following information and we will:
Your order #
Pick-up time
Email address and phone number

My Delivery has not arrived yet, what do I do?

We are sorry for that! If your delivery doesn’t arrive on time. Send us an email to sales@desibrigade.com with your order number and our team will get back to you about the situation or change the plan at a convenient time for you.

I am satisfied with your services, where can I leave my review?

You can either review us on:

Facebook:
https://www.facebook.com/shubhambridalwear/

OR

Leave us your feedback on our Instagram
https://www.instagram.com/shubhambridalwear/

Who can I contact in case of payment problems?

If you have problems with payment, you can inform us within 48 hours of payment by calling: +91-9996222009 or email us at: sales@desibrigade.com. You can contact us via Whatsapp too at +91-9996222009

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