Returns

Return Policy

What can I return?

• You may return any item purchased from Shubham Bridal Wear Fashion that is unused, in new condition or any item that was damaged upon receipt.
• Customised styles, kids’ wear, jutties, blouses & accessories are non-returnable.

Who pays for shipping and what are the return charges?

• Shipping is free within and outside India.
• For orders delivered within India – FREE Returns
• For orders delivered in the US – Reverse pick up charges – $40 Per Item
• For orders delivered in the rest of the countries – Customers will be responsible to ship the product back to us with tracking details at sales@desibridage.com. The customer will be liable to pay the return shipping and customs charges which are non-refundable.

Are there any duties and taxes?

• For customers within India, all prices specified on the website are inclusive of GST.
• For customers outside India, duties are not included in the price. Customers are responsible for paying any import duties, custom fees or local/VAT taxes. Shubham Bridal Wear Fashion will not reimburse these expenses. It is necessary to pay these in order to release your order from customs.

When will I get my refund?

• We will initiate a refund once the product is received back in our warehouse

How can I claim my return?

• We will accept returns within 15 days
• For returns/exchange requests kindly login to your account, click “My Returns/ Exchanges” select the order number, and place a request (check steps to claim at the bottom). Our Service Manager will revert back to you within 24 hours’ time.
• You can also return/exchange at our Shubham Bridal Wear stores in Ambala, India.

How much time the refund takes?

• Refund is processed once the product is delivered back to our warehouse and quality check is done.
• Refunds usually take 8-10 working days.
• Refund can also be provided in the form of store credit on Demand

Can I return in store and get it exchange?

• Yes, you can return in-store and get it exchanged. You will need to raise a return/exchange request on the website (steps mentioned at the bottom). Just mention in the comment section which store you will be returning it to.

Product purchased online can be picked up in store?

• Yes, products purchased online can be picked up at any nearest Shubham Bridal Wear Fashion store located in Ambala. One should intimate us (sales@desibrigade.com) the exact date when they need to pick up, so accordingly, we can arrange in-store.

Can I change my shipping address after placing an order?Product purchased online can be picked up in store?

• Please be advised that your shipping address cannot be revised after the order has been placed and the acknowledgment has been sent.

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